Career

Be part of the dynamic team behind Malaysia’s premier shopping destination, Pavilion KL. Join us and start building your career with a company that is transforming the retail industry. We are currently looking for candidates interested in the following positions.

CONCIERGE

RESPONSIBILITIES

To consistently provide quality and value-added services to visitors / guests of the shopping centre in a gracious, attentive, courteous and service-oriented manner which include the following:

  • Assist in promotional activities such as Gift Redemptions, contests and follow-through necessary actions
  • Administer redemptions and rewards for promotion in the shopping centre
  • Provide gift wrapping services to guests
  • Maintain daily checklist and inventory of facilities such as baby strollers, wheelchairs etc..
  • Handle Lost and Found cases
  • Assist in set-up for events / functions
  • Escort VIPs during functions
  • Conduct media tours / handle tour groups
  • Recommend dining venues

 REQUIREMENTS

  • Minimum SPM qualification and or Certificate / Diploma holder in Hospitality, Tourism, Hotel or Retail
  • Pleasant disposition, attentive, focused and confident responding to face-to-face or call enquiries and resolving difficult situations
  • Experienced in a hotel, shopping centre, retail, tourism and food & beverage environment would be an added advantage
  • Able to converse fluently in both Bahasa Malaysia and English. Comprehension of other languages is a definite advantage
  • Good general knowledge of the surrounding areas of the shopping centre, local prominent landmarks and transportation infrastructure
  • Willing to work on shifts, weekends and public holidays
  • Fresh graduates (SPM holders, graduates from hospitality schools) are also encouraged to apply

To apply:
Send your resume to recruit@pavilion-kl.com